Advisory & Governance Framework
The Global Experience Excellence Awards operate within a structured governance and advisory framework designed to ensure credibility, independence and institutional integrity.
Institutional Foundation
The Awards are powered by the Experience Excellence Index (EEI), developed by ICXI.
The methodology, scoring architecture and maturity definitions remain under ICXI governance.
Governance Principles
- Recognition based on measured performance, not subjective judging.
- Clear separation between methodology ownership (ICXI) and recognition platform (Awards).
- Transparent performance band definitions.
- Structured validation where required.
- Protection of data confidentiality and ethical use of benchmarking information.
Advisory Panel Structure
An independent advisory panel may review the structural integrity of the Awards framework and EEI methodology periodically.
- Governance and risk specialists
- Organisational psychology experts
- Digital ethics and AI governance professionals
- Healthcare governance advisors (for PX recognition)
- Sector-specific senior practitioners
The Advisory Panel provides strategic oversight and credibility reinforcement. It does
not determine individual award recipients.
Independence Safeguards
- No commercial influence on scoring outcomes.
- No paid judging panels.
- No narrative-based award submissions.
- Evidence-based validation procedures.